Shipping

• • Which countries do you deliver to? 
    
    Europe:
    Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
    
    United Kingdom: 
    England, Scotland, Wales and Northern Ireland. 
    
    United States: 
    Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
    
    Canada:
    Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland en Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec en Saskatchewan.
    
    
    What are the shipping costs? $4,00
    Large items shipping rate $25,00 
    
    Canada: 
    Orders ≤ $149.00 CAD $15,00
    Orders ≥ $150.00 $25,00
    
    
    Do I have to pay import duty if I live in Switzerland or Norway?
    No, the duty has already been paid, and there will be no additional import costs for you.
    
    When will my order be send out? 
    We aim to ship orders placed Mon - Fri before 14:00 / 2 PM CET on the same day.
    Orders placed after 14:00 will be shipped the next working day. 
    
    How do I track my order? 
    Once the parcel has left our warehouse, you will receive a confirmation email with your tracking information to track your order. Please also check your spam folder as the shipping confirmation could be there.  Can I change the address of my package? 
    Once shipped, you will receive a confirmation email with tracking information of your order. Some forwarders allow you to adjust the delivery information On the tracking page of the shipment.
    
    Has your order been shipped, but not yet delivered? 
    Please check if the package has been delivered to a neighbor or a pickup parcel center. If this is not the case and the package has not been delivered to you within expected days of delivery, please contact us via our contact form, chat or mail. 
    Netherlands - 1 working day
    Germany - 1 working day
    France 2-3 working days
    Italy 2-4 working days
    Spain 2-5 working days
    Belgium - 1 working day
    Austria 2 working days
    Denmark 2-3 working days
    Switzerland 2-3 working days
    Poland 2-4 working days
    Sweden 2-6 working days
    Estonia 3-5 working days
    Czech Republic 2-4 working days
    Portugal 3-5 working days
    Hungary 2-4 working days
    Finland 2-6 working days
    Latvia 3-5 working days
    Lithuania 3-5 working days
    Romania 3-5 working days
    Greece 4-7 working days
    Norway 2-6 working days
    Luxembourg 1-2 working days
    Ireland 2-4 working days
    Bulgaria 4-6 working days
    Slovenia 2-4 working days
    Slovakia 3-5 working days
    
    United Kingdom:
    Estimated delivery of 2-3 business days.
    
    United States:
    Estimated delivery of 2-5 business days.
    
    Canada:
    Estimated delivery of 2-5 business days.
    
    
    I live on an island, will there be any changes to the shipping costs or delivery time?
    Shipping costs remain the same if you live on an island, including French or Spanish islands. However, please note that shipping times might be slightly longer.
    
    My parcel has been damaged. What should I do?
    All items are insured until they have been delivered at your address. If the package being delivered is obviously damaged on the outside, you should refuse the delivery and contact customer service via our contact form immediately. Please check the item(s) for quality and accuracy. If goods are damaged, please contact us immediately providing your order number and pictures of the damage.